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Better outcomes for credentialing.
Faster paths to billable providers.

Medallion is the AI operations partner powering healthcare’s first real-time CVO.

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Powering 300+ healthcare organizations to scale
Iris Telehealth Tampa General Hospital Carebridge Confluent Health United Healthcare CareSource AllCare Oak Street Health VNS Health FOLX Antidote Virta Headspace
Agent workflows

AI-fueled healthcare operations at enterprise scale

Faster time-to-revenue, driven by natively-integrated AI.

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Accurate, compliant credentialing files delivered on time.

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Up-to-date provider data, enterprise-wide.

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Scale credentialing network-wide, without adding headcount.

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Move through applications, reviews, and approvals faster.

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Multi-state licensing velocity built for enterprise expansion.

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Stay ahead of compliance standards with automated alerts.

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Clinician reviewing enrollment data
Completed enrollments by payer
Credentialing specialist
Average turnaround time
Roster management
Roster management
Delegated credentialing
Files generated
Privileging
Average time to approve a credential
Cross-state licensing
License auto-renew
Monitoring
Total verifications by month

AI and human expertise, woven into every workflow

2x
estimated faster enrollment to unlock revenue
66%
estimated reduction to administrative costs
1 day
average credentialing file readiness for faster care
99.9%
average credentialing file accuracy
01

Real-time credentialing

When AI flags an exception, credentialing specialists step in — so applications don’t stall.

02

Checkpoint review

Medallion experts review every critical stage before work moves forward. Turnaround times guaranteed.

03

Built-in compliant oversight

Expert review is embedded at key steps — so compliance is never a question mark.

04

AI agent training and configuration

Our specialists continuously train Medallion’s AI to reflect evolving payer rules and regulations.

Real-time visibility into your provider network

Requests by status Average turnaround time Files generated Time to approve a credential Recredentials nearing expiration

A complete platform for every provider workflow

01

Adaptive provider data operations

Operations that improve automatically — AI agents learn from every credentialing and enrollment workflow, getting faster and more accurate over time.

02

Full operational visibility

Real-time status across credentialing, enrollment, licensing, and monitoring — all in one command center, so nothing falls through the cracks.

03

Confidence and capacity to focus on care

Stay in control of what matters most — AI handles payer follow-ups, verifications, and admin work automatically.

04

Performance written into your contract

Move faster with confidence — we stand behind every credentialing operation with performance-backed guarantees.

Our fully autonomous agents handle work across many interactions.

Payer enrollment is not a single-turn task. It is weeks of work involving dozens of touches across payer portals, CAQH, email, SMS, fax, and phone — handled end to end.

Goal:

Your trusted AI operations partner in healthcare

Trusted by 300+
healthcare organizations
.

See how Medallion can support yours.

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FAQs

What is credentialing in healthcare?

Credentialing in healthcare is the process of verifying a provider’s qualifications — education, training, licensure, and work history — before they’re authorized to treat patients or bill insurance. Health systems, medical groups, and health plans use credentialing to ensure clinical quality, meet regulatory standards (NCQA, The Joint Commission), and maintain payer contracts. Without it, providers can’t legally see patients or generate revenue.

What is provider credentialing?

Provider credentialing is the formal process of verifying and approving a clinician’s qualifications to practice within a healthcare organization or payer network. It covers primary source verification of licenses, certifications, malpractice history, and education — and must be repeated on a regular re-credentialing cycle, typically every two to three years. Traditionally a manual, paper-heavy process, credentialing today is increasingly managed through automated platforms to reduce turnaround times and administrative burden.

What is provider enrollment and credentialing?

Provider enrollment and credentialing are two related but distinct processes. Credentialing verifies a provider’s qualifications to practice clinically. Enrollment is the separate process of contracting with payers — Medicare, Medicaid, and commercial health plans — so a provider can bill for services rendered. Both must be completed before a provider can see patients and generate revenue, and delays in either directly impact an organization’s bottom line.

How long does it take to credential a provider?

Traditional provider credentialing takes 90 to 120 days on average, though delays from incomplete applications, slow primary source responses, or payer backlogs can stretch timelines further. With automated credentialing platforms, organizations have significantly compressed that window — Medallion customers like Tampa General Hospital have reduced credentialing turnaround from 30 days to 3 days, and median provider onboarding on the Medallion platform is 2 days.

What documents are needed for provider credentialing?

Provider credentialing typically requires a current state medical license, DEA certificate, malpractice insurance certificate, board certification, education and training records, CV, work history for the past five to ten years, and a completed CAQH profile. Requirements vary by organization and payer, but incomplete or outdated documentation is one of the most common causes of credentialing delays and denials.