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Payers

Credentialing that keeps
up with your network

An NCQA-certified CVO built to lower operating costs, speed up turnaround, and reduce provider abrasion.

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Powering 300+ healthcare organizations to scale
Iris TelehealthTampa General HospitalCarebridgeConfluent HealthUnited HealthcareCareSourceAllCareOak Street HealthVNS HealthFOLXAntidoteVirtaHeadspace

A CVO for payers,
built for your scale

Whether you're a regional health plan, a national payer, or a state Medicaid plan, the credentialing burden only grows with your network. Medallion's NCQA-certified CVO handles it at any scale.

01

Cut your days-to-network-readiness

AI-assisted workflows get providers ready faster — for earlier utilization and quicker member access.

02

Less friction, happier providers

Fewer touchpoints mean less friction for providers — and a smoother experience keeps them in-network and engaged.

03

See every provider's status

Replace fragmented tools and status-check calls with one source of truth and real-time dashboards.

Results that move the needle

74%
average return on investment
66%
estimated reduction to administrative costs
3.5x
faster than legacy CVOs on average

One platform for every provider workflow

Every action is logged with a full audit trail, with regular monitoring of exclusions and expirations.

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Faster primary source verifications and automatically generated files mean faster turnaround times.

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Eliminate manual roster management with automated ingestion, validation, and compliance tracking — ensuring faster approvals and fewer network disruptions.

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Provider working on a laptop outdoors
Files generated
Credentialing specialist
Average turnaround time
Provider reviewing recredentialing
Action required

Recredentials nearing expiration

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Your trusted AI operations partner in healthcare

Ready to reduce costs and
provider abrasion?

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Your questions answered

How can payers ensure their credentialing program stays compliant with NCQA standards?

NCQA compliance takes consistent policies, documented PSVs, accurate files, and audit-ready oversight at scale — and the hard part is sustaining that infrastructure. Medallion's NCQA-certified CVO builds it into the workflow, so you're ready for audits, not scrambling before them.

How do payers speed up provider verifications without sacrificing accuracy?

Medallion automates the repetitive work — primary source collection, document parsing, multi-layer QA — while experts review every file for compliance and edge cases.

What does seamless credentialing look like for health plans and payers?

For payers, seamless credentialing means providers move through the verification and network participation process quickly, and without the likelihood of manual intervention from internal teams. It requires automation across data collection, roster management, and directory updates — all connected in a seamless workflow. Medallion gives payers an AI-assisted credentialing platform with embedded specialist oversight, so network onboarding is fast and compliance is built in — not bolted on.